Privacy Policy

In accordance with Article 13 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter: GDPR), published on 4 May 2016 in the Official Journal of the European Union L 119, we inform you that:

The controller of your personal data is the company: “IRR Spółka z ograniczoną odpowiedzialnością” with its registered office in Warsaw at ul. Zwycięzców 28 lok. 23 (postal code: 03-938), KRS number.

Your personal data will be processed for the following purposes:

  • Conclusion and performance of the contract, including contacting the client in connection with its implementation (Article 6(1)(b) GDPR);
  • Handling complaints and claims (Article 6(1)(c) GDPR);
  • Pursuing claims related to the contract (Article 6(1)(f) GDPR);
  • Archiving documentation, such as contracts and billing documents (Article 6(1)(f) GDPR);
  • Conducting statistics (Article 6(1)(f) GDPR);
  • Carrying out marketing activities for our own products and services (Article 6(1)(f) GDPR).

We may transfer personal data to other entities that will process it, in particular:

  • entities providing postal or courier services,
  • banks, in case of the need for settlements,
  • state authorities or other entities authorized under the law, for the purpose of fulfilling our obligations (Tax Office, PIP, ZUS),
  • entities enabling us to perform remote payment transactions,
  • entities supporting us in our business activities on our behalf,
  • entities providing legal services,
  • entities providing IT services.

As the Controller, we are obliged to store documents containing data for periods specified by law or when it is necessary for the proper functioning of our company and to maintain the principle of accountability.

We store data for the periods specified below:

  • Data included in contracts and powers of attorney: Until the limitation period for claims arising from the contract.
  • Billing documents: Books and related documents are stored until the limitation period for tax obligations expires, unless tax laws state otherwise.
  • Documents related to warranty: Documents related to warranty and complaints will be processed for 1 year after the warranty expires or the complaint is settled.
  • Data for marketing purposes:
    • If processed based on consent – until the consent is withdrawn;
    • If processed based on a legitimate interest – until an objection is raised.

Providing your personal data is a condition for concluding a contract, and failure to provide it will result in the inability to conclude a contract. Providing personal data is also necessary if you purchase goods in connection with your business activity or request an invoice. However, failure to provide your personal data will not have any negative consequences other than the inability to issue an invoice.

Your personal data will be processed automatically and will be profiled to select the highest quality of our services.

Your personal data will not be transferred to third countries or international organizations.

You have the right to access your data, the right to rectify it, delete it, restrict its processing, the right to data portability, the right to object to processing, and the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

You have the right to lodge a complaint with the supervisory authority, i.e., the President of the Office for Personal Data Protection, if you believe that the processing of your personal data violates the provisions of the Regulation.